The Business and Office QA Administrator one of the first main points of contact for site. This role is responsible for driving best practice within each department through administrative processes and effective completion of all purchase orders.
Office QA Administrator
Input Sales orders to ERP system Priority
Email Sales Order confirmation
Generate packing slips, shipping documents and arrange haulier
Audit assistance for FEMAS, Soil Association, OF&G, Trading Standards
Run SO reports and check stock against orders.
Arrange samples: create labels and enter on sample s/s, pack and arrange courier
Provide cover for office colleagues in their absence’ and change:
You may be required to train others as part of your role
Sales and Account Support
Dealing with enquiries regarding product availability
handling complaints, escalating to other staff members where necessary
Providing support with sales
You may be required to train others as part of your role.
The above is not a complete and exhaustive list and other duties may be required to be undertaken as and when necessary.
Skills & Competencies:
Capable of working under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism and confidentiality.
Knowledge of the agriculture, horticulture and amenity markets for agrochemical products is desirable.
Ability to multitask
Exceptional attention to detail
Excellent Microsoft office and familiarity with ERP/salesforce software
Office personnel Management skills
Confident in a customer facing role
Technical documentation administration
Knowledge and understand of Export/Import administration
Natural product experience (FEMAS, Soil association, OF&G) is a bonus