AI-powered Customer Portal

One Portal. Total Visibility.

Real-Time Insight. Intelligence. Confidence.

Our AI-powered customer portal gives you secure, real-time access to the information that matters to you. Ensuring complete transparency across quality, inventory, production, and planning. Designed specifically for healthcare needs, the platform supports faster decisions, stronger compliance, and seamless collaboration.

Quality – We can monitor every pack. Our quality control is not done by sample but in real-time, pack by pack, AI confirming the quality and only raising the exceptions/ deviations. Any anomalies, we can track to the shipper, pallet or batch, where it occurred.
Inventory – Live stock visibility linked to our RFID tagged monitored warehouse.
Production – Real-time progress tracking with multi-gate stage identification.
Planning – Predictive scheduling and collaborative demand alignment.

All delivered through a secure, user-friendly platform designed to support GMP standards and facilitating full integration into your supply chain.

Experience a smarter, more transparent way to manage your healthcare operations – Utilising AI architecture, designed through decades of industry experience.

Secure by Design

Your data is protected through enterprise-grade security, role-based access, and full compliance with data integrity standards.

Looking to learn more and/ or register?

Why not reach out to our specialist team with any questions on:
+44 (0)1234 989 000 or email: info@centralpharma.com

Quality
Assured Compliance. Total Confidence in every pack.

With AI and vision systems, we can check every single product. Managed by exception, the image is seen immediately.

Our quality control is not done by sample but in real-time, pack by pack, AI confirming the quality and only raising the exceptions/ deviations. Any anomalies, we can track to the shipper, pallet or batch, where it occurred.

Key capabilities:
- Real-time access to batch documentation, certificates of conformity, and release status
- AI-driven trend analysis to identify deviations before they impact supply
- Integrated audit trails supporting GMP and global regulatory requirements
- Instant notifications for quality events, investigations, and corrective actions
- Agentic query tool available to interrogate everything related to your product/ batches.
With intelligent quality insights, you gain confidence that every pack meets the highest pharmaceutical standards.
Inventory
Accurate Stock. Total Visibility.

Stay fully informed on material and finished-goods inventory across all locations.

Key capabilities:
- Live inventory
- Expiry monitoring and automated risk alerts, through fully tailorable reporting system
- Self-service visibility, highlighting safety stock and reorder positions
Make proactive supply decisions with data you can trust – anytime, anywhere.
Production
Transparent Progress. Predictable Delivery.

Track production activity.

Key capabilities:
- AI-enhanced performance analytics and throughput insights
- Digital documentation creation, enhancing quality standards and decreasing timelines
Reduce uncertainty and keep your supply chain moving with confidence.
Planning
Intelligent Scheduling. Reliable Supply.

Leverage AI-supported planning tools to align demand, capacity, and delivery timelines.

Key capabilities:
- Forward production schedules with dynamic updates
- Scenario modelling to evaluate demand or timeline changes
- Collaborative planning between your team and ours
- Improved forecast accuracy and service reliability
Transform planning from reactive to predictive – ensuring continuity of supply for critical medicines.